Heather started training animals when she was a teenager, working with local dogs and cats to make them more adoptable. Her fascination with training led her to get a bachelors in behavioral biology from Johns Hopkins University. She then spent the next 6 years working as a zookeeper, where she learned to train everything from tigers to lizards. She presented on training at a zoo conference and became a Certified Professional Bird Trainer. She has also worked as a dog trainer at Petsmart and has continued to volunteer with shelters and wildlife rehabilitation centers. Now, she wants to bring these skills to your home to help with all of your pet training needs!
Positive reinforcement is a science-based style of training that means we only reward the good behaviors and never use any type of punishment, force, or dominance. Using treats and toys to train mean your pet will always be excited and attentive, ready to earn their rewards. It builds respect and communication. Alternatively, using punishment or force can lead to fear, aggression, or an unwillingness to participate. No matter the goal or problem, we can find a Pawsitive way to suit your training needs and build strong relationships with happy, healthy pets!